telecommunications
Partners and Customers Community
FIGURES: NDA
About project
The local leader of the market wanted to leverage Salesforce advantages at full scale and amend Community functionality to their implementation, both for Partners and Customers.
SOLUTION AND TECHNOLOGIES
We created both communities, built a series of pages, with custom dashboards and automated business flows. That required close interaction with the business, and also included a custom API integration with third-party accounting system.
• Salesforce Sales Cloud • Salesforce Community Cloud • workflows/processes • reports/dashboards • Lightning components • Apex controllers/triggers • async Apex • javascript • CSS • Salesforce Lightning design system •
• Salesforce Sales Cloud • Salesforce Community Cloud • workflows/processes • reports/dashboards • Lightning components • Apex controllers/triggers • async Apex • javascript • CSS • Salesforce Lightning design system •
VALUE
Both communities were a great success - providing the possibility for customers and partners to interact with company over the website, which led to raise of cost efficiency, increased revenue and improved loyalty.
Date: February 2018 ● Category: Sales Cloud / Community Cloud
Great job team, everything looks good! More work ahead!
CEO of the Customer Company