Frequently Asked Questions

Cooperation requirements
• Are there any restrictions for the size of my project?
No, not at all. A project of any size is appreciated.
KEY AGREEMENT POINTS
• How are the estimations done and the total cost of a project evaluated? How can I be sure that all figures are reasonable?
We’ll gladly send you an example of an estimation upon request. You can be sure that it’s detailed enough for you to be able to understand the specification of a project and clarify all your questions. As we’re interested in the most cost-effective cooperation, together we’ll discuss the possible ways of decreasing the project’s budget with no harm to quality.
• What are the major points to be discussed if we reach an agreement, besides price?
Project scope and budget, desirable ETA, additional services such as providing a dedicated offshore project manager or project coordinator, implementation of a bug-tracking system, and any other additional requirements.
• What can i do to save my costs? Are there any non-critical components of a project which I may refuse of?
It depends on each particular project. While discussing our detailed estimates described above it is always easy to agree upon which project part may be excluded to reduce costs reasonably.
• What are the common payment terms?
It depends on the agreement with each particular customer and can be vary. We are open for our customers needs and ready to negotiate personal conditions for each of our clients.
• How can I trust my project and money to a company in Belarus? Have you got experience of working with foreign companies?
Actually, we’re a group of companies, with European offices present. However, due to many reasons, our development center is located in Belarus. Belarus is an East-European country which has achieved sufficient development of it’s IT cluster during the last decade. Here we’ve got the access to highly qualified engineers with reasonable salaries, delivering high quality code and available near-shore to Europe and in convenient time-difference to USA market. The country is politically stable and is successfully exporting plenty of IT-services all over the world. However, if you prefer European contractors, we’ll sign the agreement with one of our European offices.
• Why should I choose you from all alternatives? What are your competitive advantages?
✦ We’re not that big and are very customer-focused. Every project is of great value to us, and we handle it with maximal engagement and motivation. You’ll enjoy the process and admire the results. And we’re available 24/7.

✦ Our company is formed around the central idea of creating a friendly and demanding environment focused not on instant margin, but on creation of additional value and long-term partnership with customers and our team. You’ll feel the individual approach and the ease of communications.

✦ We’re a complete functional team of developers, QA, PM and BA experienced and concentrated on Salesforce only. You’ll benefit on the best development practices and save cost on implementing verified solutions.
RESULTS AND EXPECTATIONS
• What can i do to get the best possible results from our cooperation?
We’ll gladly send you an example of an estimation upon request. You can be sure that it’s detailed enough for you to be able to understand the specification of a project and clarify all your questions. As we’re interested in the most cost-effective cooperation, together we’ll discuss the possible ways of decreasing the project’s budget with no harm to quality.
• What if something goes wrong and the project won’t work as expected?
It doesn’t work this way. A project is not delivered to you until 100% completion according to your requirements. Honestly speaking, the only problem, theoretically, may be some delays in delivery, but we prefer to include a certain buffer in our time estimations, enough to compensate natural causes of delays, so that in 99% cases you’ll get the project done in time. If not — we’ll agree upon necessary compensation. Your satisfaction is our top priority.
• How can I be sure that I’m making the right decision while choosing you as a partner?
We propose that we should move step by step. Let’s establish initial contact, then start to formalize your requirements, then go on with discussion of our estimation, and so on. On every stage of our interaction you’ll be able to evaluate our professionalism and get sure of your decision. We’ll be honored to fulfill your expectations.
• What will I do with my project in future? Will it work when a new version of salesforce will be announced?
Yes, versions compatibility is one of the basic advantages of Salesforce as a platform, and you may be sure that it will work fine.

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