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How to Create and Configure a Service Agent in Salesforce Agentforce
Discover the guide on building an Agentforce Service Agent, designed to create a seamless flow for handling customer requests via website chat.
Salesforce Agentforce: Boosting Your Customer Service
What is Salesforce Agentforce, its features, security compliance, how is it different from Einstein AI, and what are its implications for customer-facing businesses?
Salesforce Omnistudio Use Cases and Challenges
Discover how Salesforce Omnistudio tools fit in various industries based on real-life examples, and avoid common pitfalls when implementing them.
Partnership Announcement: Seven20 and Twistellar
Twistellar, the CREST Salesforce Consulting Partner from Denmark, announces a strategic partnership with Seven20, the cutting-edge Salesforce-based CRM and ATS solution.
How to Create Salesforce Marketing Cloud Surveys
Everything you need to know about Salesforce Marketing Cloud surveys: tools, capabilities, and best practices for collecting feedback on products and services.
Salesforce Nonprofit Cloud vs. NPSP: Key Differences
Let’s examine if your nonprofit would thrive with Salesforce Nonprofit Cloud or Nonprofit Success Pack based on their core offerings, costs, and complexity.
Benefits and Use Cases of Salesforce SMS Messaging
Is Salesforce SMS worth implementing for your company or organization? Let’s discuss automation, personalization, engagement, ease of use, and tools.
Our Statement on Sustainability Practices
From fostering eco-awareness and supporting nonprofits, we are committed to achieving Net Zero and driving positive environmental change on our journey.
How to Create Reports in Salesforce
Discover all functional report types in Salesforce, how to сreate reports in Salesforce, and all you need to start interpreting your Salesforce data.
Our Statement on Diversity, Equality, Inclusion
Discover how diversity, equity, and inclusion initiatives help us create equal opportunities to make an empowered, fair, and inclusive workplace for everyone.
Salesforce AI in Healthcare: Tools and Latest Releases
How to use Salesforce AI in healthcare? Discover how Salesforce conversational AI transforms patient care, interactions, treatment decision-making, and data management.
Guide to Sender Authentication Package Marketing Cloud
Intro to Sender Authentication Package Marketing Cloud: what it is, its main features, and how to grow your brand reach with it across industries.
Understanding Vlocity in Salesforce: Key Features and Business Applications
Discover how Vlocity in Salesforce enhances businesses with Industry Clouds. Explore features, use cases, and benefits for telecom, insurance, and healthcare sectors.
Smooth HubSpot to Salesforce Migration in 3 Ways
Navigate the HubSpot to Salesforce migration seamlessly. Explore the benefits, planning steps, and integration options to unify your CRM environment.
How Salesforce Data Cloud Transforms Personalization
Explore Salesforce Data Cloud and Salesforce CDP for personalization, their features and capabilities, and choose the right solution for your business.
Salesforce Mulesoft Robotic Process Automation: Use Cases and Benefits
Find out how MuleSoft Robotic Process Automation can transform your business workflow by automating repetitive tasks and integrating various systems.
Questions About Salesforce QuickStart Implementation
We answered 10+ top Salesforce QuickStart implementation questions for SMBs, including costs, project timelines, choosing providers, benefits, and possible drawbacks.
Salesforce Incident Management Guide
Learn about the basic features, benefits, and use scenarios, as well as the implementation of Salesforce Marketing Cloud Personalization (Interaction Studio).
Twistellar Earns Clutch Champion and Global Leader Awards
Twistellar has been honored with the Clutch Champion and Global Leader awards. This recognition is a testament to our commitment to excellence and our clients' trust.
Salesforce Marketing Cloud Personalization Overview
Learn about the basic features, benefits, and use scenarios, as well as the implementation of Salesforce Marketing Cloud Personalization (Interaction Studio).
Einstein Chatbots Salesforce: Use-Cases by Industry
Explore use cases for Einstein chatbots in Salesforce, Einstein Bot features, licensing requirements, and why Salesforce chatbot integration can drive your sales.
Celebrating Seventh Anniversary: Twistellar’s Journey
We thank Twistellar clients, partners, team, and the Salesforce ecosystem for entrusting us with your business, feedback, and loyalty. Here’s a quick glimpse into Twistellar’s journey.
LinkedIn Sales Navigator Integration With Salesforce
Learn how to supercharge your sales efforts through LinkedIn Sales Navigator Integration with Salesforce. Discover the advantages, and success stories.
Twistellar Becomes Salesforce CREST Partner
Twistellar is happy and proud to announce that we’ve become Salesforce CREST Partners (formerly Salesforce Gold Partners).
Marketing Cloud Account Engagement: What is Pardot in Salesforce?
Uncover key features, benefits, and real-world examples that showcase why Pardot is a game-changer for optimizing marketing processes.
Salesforce Accessibility Overview: Features and Tips
Discover the keys to Salesforce accessibility and ADA compliance. Dive into Salesforce accessibility best practices with real-world examples.
Salesforce Audit: Guide on Your Org’s Performance Optimization
How do you spot the signs your org has run into technical dept? This article shares steps to help you run a basic Salesforce audit and improve performance.
Twistellar’s Top Blog Posts of 2023
Step into the future of Salesforce with 2023's coolest insights! CTI tools, personalized automation, and Twistellar's success stories.
Omni-сhannel in Salesforce: Setting the Standard for Customer Service
Delve into the nuances of Salesforce omni-channel customer support and its Einstein AI-powered features.
Preparing Salesforce Data Migration: Comprehensive Guide
Discover comprehensive Salesforce data migration best practices in this hands-on guide by a certified Salesforce developer. Navigate the intricate process with a detailed checklist.
Twistellar and PipeLaunch Establish Strategic Partnership
Twistellar partners with PipeLaunch, a Salesforce data enrichment solutions provider that leverages innovative technologies. Learn more!
Successful Salesforce User Adoption: Strategies and Red Flags
Discover effective strategies for driving higher Salesforce adoption rates and achieving improved sales performance.
Salesforce Financial Services Cloud: 7 Cases for Automation in FinTech Industry
Unlock the potential of automation for financial institutions to reduce costs and gain a competitive edge with faster time-to-market and actionable insights.
Boosting Salesforce Lead Generation Via Ads
Take your business one step further by learning all about salesforce lead generation tactics through ads and applying them to your company. Learn more about this here!
Unleashing Growth with Salesforce CRM Analytics and Einstein AI
Discover how Salesforce CRM Analytics, transforms businesses with predictive insights and enhanced sales strategies.
Salesforce Automation Tools: Pros and Cons of Flow and Apex
Discover the best automation tool for your Salesforce org: Salesforce Flow vs. Apex. Make an informed decision based on pros, cons, and organizational needs.
GUIDE: Automating Marketing Campaigns for B2B and B2C by DESelect and Twistellar
Experts from Twistellar and DESelect help you unlock the secrets to targeted audience engagement and enduring customer relationships with an upgraded marketing automation game.
Salesforce Security: Best Practices for Ensuring Data Protection and Compliance
Dive into the risks, Salesforce's data security model, and best practices for data protection and compliance insights from a Salesforce expert.
5 Ways to Measure Customer Feedback
Read this article to learn about customer feedback metrics, how to measure them, and get the bonus—Salesforce Survey Use Cases.
Twistellar Announces Partnership With GoMeddo
Twistellar partners with GoMeddo, a leading provider of advanced scheduling, booking, and flexible business applications in the Salesforce ecosystem for organizations of all sizes and industries.
Native Accounting in Salesforce vs Accounting Software Integrations
Read the interview with Shane Deacon, Vice President of EMEA at Accounting Seed to learn about accounting options in Salesforce.
Salesforce App Development: Best Practices
Learn about Salesforce app development process: how to prepare your app for AppExchange, as well as roles and tools to consider.
Twistellar Announces Partnership With Aircall
Twistellar partners with Aircall, the ultimate integrated business phone system for sales and support teams.
Why Choose Salesforce CRM for the Hospitality Industry
Learn what flows can be automated in the hospitality industry, and why hotels choose Salesforce as their CRM provider.
Salesforce Email and Events Integration Options
Choose the best option for your business to integrate emails and events with Salesforce.
How to Measure a Marketing Campaign Effectiveness
Learn how to measure the success of a digital marketing campaign, what metrics you can use, and how Salesforce can help visualize your reports.
How to Integrate Salesforce With Social Media Channels
Learn how to seamlessly integrate Salesforce with social media channels for enhanced customer interactions
Standard Objects in Salesforce Sales Cloud
Check out the complete guide to Salesforce Sales Cloud standard objects for more information on how to correctly configure the system to your individual business needs in order to boost efficiency, productivity, and user adoption.
Sales Cloud Quotes, Products and Pricing: FAQs and Explanation [+ PDF GUIDE]
Dive into a comprehensive overview of Salesforce Sales Cloud standard objects to align the system precisely with your unique requirements, enabling enhanced efficiency, productivity, and user adoption.
Automation in the Healthcare Industry: Benefits and Salesforce Use Cases
Learn about the Advantages of Salesforce as a Healthcare CRM, and how it empowers organizations with efficient patient care and streamlined processes.
Automation in the Insurance Industry: Benefits and Salesforce Use Cases
Find out how you can use automation solutions in insurance, and how Salesforce can help you with this.
Customer Segmentation in Salesforce Options and Benefits
Learn how to group and target your customers effectively In Salesforce for better marketing & sales outcomes.
Salesforce Industries: A Comprehensive Overview of Industry-Specific Solutions
Learn what organizations each Cloud of Salesforce Industries fits, why to use them, and how you can achieve your business goals with it help.
Automated Personalized Marketing Strategies and Examples
Learn about the basic scenarios and examples of automated marketing personalization on the example of Salesforce Marketing Cloud.
Balancing Human & AI-Powered Customer Service
Discover how blending human expertise with AI capabilities enhances customer experiences.
Five E-Commerce Automation Examples
We’ve gathered tried-and-true e-commerce automation examples that can help you manage your online store with more efficiency.
Twistellar Announces Partnership with Campaign Audience Builder
Twistellar partners with Campaign Audience Builder, a company providing advanced Salesforce segmentation solutions.
Managing Billing Processes in Salesforce: Tools
This article explores Salesforce Subscription Management key features, target audience, and use cases and compares it with alternatives.
ERP Solutions: Custom Systems and Block-Based Approaches
In this article, we'll discuss the key considerations for various types of organizations when selecting an ERP system and explore the benefits of each approach.
Salesforce Scheduler vs. Field Service Lightning
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5 Reasons Why You Should Care About Sustainability
Discover the pivotal role of sustainability in reshaping management practices. Explore five compelling reasons why sustainability is set to revolutionize management and learn how to adapt.
What Is CTI? 5 CTI Tools to Integrate With Salesforce in 2023
Discover how this dynamic integration transforms communication, boosts efficiency, and elevates your customer support game
Optimize Field Service Routes With Salesforce: Scenarios of Use
Explore in this article how Salesforce Field Service helps in building and optimizing different routes considering various types of work rules it provides.
Automate Sales and Marketing Activities for SMBs
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Amazon CTI Adapter and Service Cloud Voice: What’s Your Choice?
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Salesforce for Nonprofits: Problems, Use Cases, and Tips
Sheala Vast-Binder shares a couple of tips for nonprofits on how to stick to a budget and avoid mistakes during Salesforce implementation
AI-Powered Salesforce Integrations and Tools
Discover the power of AI for Salesforce integrations, Elevate efficiency and speed up your development process in our blog.
Why and How to Automate Sales Contract Management
Learn how to optimize your sales contract management, and boost the efficiency of your sales team across your organization.
Partnership Announcement: Twistellar and DESelect
Twistellar partners with DESelect, a top-tier cloud-based SaaS provider and official Salesforce Marketing Cloud partner.
Twistellar Announces Partnership with Contractbook
Twistellar partners with Contractbook, cloud-based contract management software for businesses that want to create, track, eSign, and organize contracts in a single automated workflow.
Twistellar is The Best Salesforce Consulting Company
Twistellar is ranked Best Salesforce Consulting Firm in Denmark for 2023 on Clutch. Uncover expertise, success stories, and the key to transformative Salesforce consulting.
Twistellar Announces Partnership with Certinia (formerly FinancialForce)
Twistellar partners with Certinia (formerly FinancialForce), the #1 Cloud ERP and Professional Services Automation from Salesforce.
Twistellar Announces Partnership with Accounting Seed
Twistellar partners with Accounting Seed, the #1 Salesforce-native accounting solution for small to midsize companies.
5 Best Sales Cadence Tools for Automating Your Outreach
Uncover the tools that streamline outreach, enhance engagement, and boost your sales team's efficiency.
Large CDN Operator Generates Quotes 2X Faster with Sculptor CPQ (Configure Price Quote) App
Learn how a large CDN provider implemented Sculptor CPQ to generate quotes 2X faster
Bridging the Marketing & Sales Gap with MCAE (Pardot)
Explore practical tips, effective strategies, and success stories to bridge the gap and boost overall business performance
B2B Ecommerce: How To Grow Business Online
Tips and strategies on how to take your B2B shop online with Salesforce Commerce Cloud. Elevate your digital presence and maximize online success.
Salesforce Economy: Stable Profit, New Jobs and Net-Zero
We have read the IDC report and outlined the meaning and impact of the “Salesforce economy” for your business.
Customer Satisfaction and Profit from Smooth Project Processes
Our Salesforce Project Manager uncovers the secrets of customers’ satisfaction through established processes on the contractor's side.
Salesforce QA Features, Challenges and Tools
We have talked to Twistellar's QAs, Serge Labko and Daria Samilo, to show you the importance of QAs on projects and their contribution to providing awesome products to clients.
Reduce Salesforce Project's Cost with Business Analysis
We have talked with our business analysts Artem Bunas and Raushanna Sarkeyeva to learn how thorough BA can influence the success of a project.
Fitting Salesforce into Existing IT Landscape
Explore strategies, insights, and success stories on fitting Salesforce into your existing infrastructure for enhanced business efficiency.
Salesforce For Email Marketing
We have talked with Mar Tech expert Mounir Nejjai to learn more about the best ways to use Salesforce for email marketing.
[WEBINAR] How To Increase Sales With Personalization
Discover how personalized marketing communication can help you win your customers back and sell better
Pardot vs. Marketing Cloud: Differences and FAQs [Infographics]
Pardot (MC Account Engagement) and Marketing Cloud differences: main FAQs uncovered in our infographics.
5 Questions about Salesforce Business Analyst Career + Video
We will discuss the main milestones of a BA’s career from personal experience of Certified Salesforce Business Analyst - Anita Smith
How to Send SMS Messages from Salesforce
Find out all possible and efficient ways to connect with your customers through SMS from Salesforce
Twistellar Announces Partnership with LINK Mobility
Twistellar partners with LINK Mobility, one of Europe's leading providers within mobile communications, specializing in mobile messaging services and mobile solutions.
[WEBINAR] How Your Business Benefits From B2B E-Commerce Automation
Unlock the potential of B2B sales with CRM automation. Learn how to boost online sales by over 50% through streamlined customer relationship management.
Twistellar Announces Partnership with Asensus
Twistellar announces a strategic partnership with Asensus, a CRM integrated platform which utilizes NLP to turn unstructured CRM data into deal winning insights
Twistellar Announces Partnership with OrderCentral
Twistellar announces a strategic partnership with OrderCentral, a user-friendly B2B eCommerce platform on Salesforce
What Is Datorama
Pull marketing data from different sources, and make data-driven business decisions with Marketing Cloud Datorama
Salesforce Marketing Cloud Tools and Benefits
Salesforce Marketing campaigns have benefitted businesses in reaching out to a broader audience. Enter Marketing Cloud, its main features and benefits
Twistellar Announces Partnership with LeadX 360
Twistellar announces a strategic partnership with LeadX 360, a new generation solution to scale up revenues and shorten sales lifecycles
Twistellar ✦ Salesforce Hacks And Advice from Twistellar January 2022
Fresh Salesforce insights with monthly “Salesforce Hacks and Advice'' digest from Twistellar’s CTO. Learn more about MFA Enforcement and Interaction Studio
Best Salesforce Consulting Company in Denmark 2022
Clutch names Twistellar Best Salesforce Consulting Firm in Denmark for 2022
Tips for Effective Data Visualization in Salesforce
Learn how to build common Salesforce dashboards, what issues you may encounter, and how to overcome them
PDF GUIDE: Your Guide to Successful Salesforce Implementation
Download this PDF guide to avoid typical mistakes and ensure your Salesforce implementation project is a success
Manage Your Salesforce Licenses With Salesforce Experience Cloud
Learn how Experience Cloud helps to engage with your customers, partners, and employees, grow sales, decrease the service costs and improve loyalty.
Twistellar ✦ Salesforce Hacks And Advice - November 2021
Learn how to check your system's health with Salesforce Optimizer and organize your system better with Flow Grouping & Orchestration.
Twistellar ✦ Salesforce Hacks And Advice - October 2021
Stay abreast of growth-driving Salesforce insights with our monthly “Salesforce Hacks and Advice'' digest from Twistellar’s CTO
How Salesforce Industries Accelerate Digital Transformation
Find out the benefits of pre-built industry-specific data models and workflows of Salesforce Industries over custom platform development.
MuleSoft Anypoint Platform: Integration Solutions
Learn how MuleSoft integration tools create a scalable IT landscape. Explore seamless connectivity, enhanced data flow, and innovative solutions.
Salesforce Licensing Management Online Course
Dive into insights, updates, and expert tips to navigate the intricacies of Salesforce licensing for your business
[Webinar] Get the Most Out of Salesforce For Your Business
Discover how you can tailor Salesforce to your business needs to shape a relevant implementation strategy
3 Questions When Hiring a Salesforce Consulting Company
Tips for choosing a Salesforce integration partner for your project + free checklist and quiz. Explore expert insights, strategies, and success stories.
Is Salesforce Good for Small Business?
Explore insights, benefits, and success stories to understand why Salesforce is a game-changer for small business growth
PDF GUIDE: Typical Stages of Salesforce Integration Projects
Twistellar's CTO outlines a roadmap of Salesforce integration into an existing IT ecosystem to help you arrive at the best solution
What is Salesforce?
nderstand its key components, capabilities, and the impact Salesforce has on revolutionizing customer relationship management.
Salesforce as a Financial System
How to adjust your Salesforce instance to achieve the compliance with your financial system in four steps.
Salesforce Implementation. Twistellar Experience
Why Your Employees Resist Salesforce Implementation (or Any Other CRM or ERP Solution)
Try DASH APP for Lightning. Already available on AppExchange!
Interactive charts for standard and custom objects display and navigation. Get it now on AppExchange.
DASH: Twistellar Team has created the native Salesforce App to boost your Lightning navigation with interactive real-time data visualization
Visualize Your Data with charts for Salesforce Lightning. Make quicker decisions and navigate easier with next-level dashboard!
Apple & Salesforce: new experience with Siri, Widgets, 3DTouch, Face ID
Apple and Salesforce announced a strategic partnership to bring Siri to enterprise customers. Working with Apple, Salesforce is redesigning its app to embrace the native mobile platform with exclusive new features on iOS
Twistellar: Friendly Space, High Energy, and People Power.
We are Twistellar! Learn more about our core values and team-spirit
Salesforce Integration with Legacy Systems: Key Challenges
Salesforce is a highly customizable CRM offering great opportunities for integrating legacy systems in Salesforce. This doesn’t mean that Salesforce legacy integration is a hassle-free process. Learn key pitfalls you may face
Why Small Businesses Choose Salesforce Essentials CRM
. Explore the benefits, features, and real-world examples that highlight its significance for small business success
5 Top Salesforce Apps for Retailers
Explore innovative solutions, streamline operations, and enhance customer experiences in the retail landscape.
Salesforce Custom App Development vs Ready-to-Use AppExchange Solution Comparison
Can’t decide between buying an AppExchange application and building a custom Salesforce solution from scratch? Twistellar, a trusted Salesforce customization consultant, offers you this extensive comparison of the two options.
Salesforce Lightning Migration — Weighing Up Pros and Cons
The list of the best Salesforce features and benefits surely include Lightning Experience, the new UI introduced not so long ago. Check out Twistellar’s comparison of Salesforce Lightning vs. Classic and learn about Salesforce LEX business benefits.
Is Interactive Data Visualization the Future of CRM?
Salesforce Lightning announcement was meant to give a huge boost to the CRM users' workflow. Learn whether it is possible to make Lightning Experience even better and faster.