The Human Practice Foundation, established 10 years ago, is dedicated to empowering communities through holistic education and sustainable development. Operating in Nepal, Kenya, and Denmark, the Nonprofit Organization focuses on:

In Nepal, the Foundation has partnered with local schools, either rebuilding or improving existing facilities and introduced programs to support both students and their families. This includes running tea farms and offering entrepreneurship programs to help parents build better businesses.

In Kenya, the Human Practice Foundation teaches agriculture, such as growing potatoes and collecting water, to ensure that families have access to food and clean water, which are key factors in keeping children in school.

The Nonprofit Organization also emphasizes child empowerment, offering programs in Denmark and Kenya that build resilience against modern challenges such as stress and depression. These initiatives aim to provide young people with the tools to overcome difficulties and thrive in life.

With 84 staff members across Nepal, Kenya, and Denmark, the Human Practice Foundation works alongside volunteers to drive its mission forward. Most of the team is locally based, with a significant number of employees in Nepal and Kenya, making it a truly community-driven initiative.

The Human Practice Foundation faced significant challenges managing its donor and operational data. Over ten years, the nonprofit organization accumulated a wealth of information scattered across various sources, primarily stored in Excel sheets. This fragmented approach made it difficult to maintain a unified view of its donors, leads, and donations, leading to inefficiencies and inconsistencies.

The process of consolidating this data was complex and time-consuming. Even after initial efforts to merge everything into a single file, gaps and discrepancies continued to surface, highlighting the limitations of manual data management.

To address these issues, the Human Practice Foundation decided it needed a robust CRM system.

To address the challenges faced by the Human Practice Foundation, Twistellar provided the following services:

• EImplementation of Salesforce Nonprofit Cloud:

It enabled the Client to centralize and manage its donor and operational data effectively.

• Migration of historical data:

Consolidating information from Excel sheets into Salesforce ensured no valuable donor or operational data was lost, providing a unified source of truth.

• Training and knowledge transfer:

Twistellar ensured that the team could independently manage and adapt the system post-implementation by guiding technical queries and providing practical solutions.

Objectives: Improve the Human Practice Foundation’s operations, centralize donor and operational data, streamline processes, and ensure the long-term usability of the new platform.

Deliverables: Implementation of Salesforce Nonprofit Cloud, migration of 10 years of historical data from Excel to Salesforce, training and knowledge transfer to enable independent system management.

More than a year has passed since Salesforce Nonprofit Cloud was implemented for the Human Practice Foundation, and the organization continues to adapt and optimize the CRM to enhance its mission-driven efforts.

Currently, the nonprofit organization is successfully using Salesforce in its fundraising department, and it has made significant progress in integrating the CRM with its operations. The finance department has fully transitioned to using Salesforce, eliminating the need to rely on a separate system, which has greatly streamlined processes.

Key achievements include:

Key achievements include:

With the Human Practice Foundation’s commitment to further adoption, Salesforce is poised to become an even more integral tool for supporting the nonprofit organization’s mission and operations in the future.