- ALL SERVICES
- • Salesforce Consulting Services
- • Managed Services
- • Simplification of Interfaces
- • Data Migration and Processing
- • Architectural Solutions and Scoping
- • Code Review, QA and Support
- • Applications Development
- • Pre-sales and Solutions Consulting
- • Technical Audit and Support
- • Custom Applications Development
- • AI Apps
Connecting an eCommerce platform to Salesforce is just the first step — and often the simplest one. Real impact comes from how your entire ecosystem works together.
Twistellar Helps Architect eCommerce Ecosystems around Real Business Flows
A basic integration can be done in days. But on its own, it rarely changes how your business performs.
In our projects, the number of integrations often reaches dozens: bringing together every critical part of your eCommerce operation into one cohesive system.
Real results come from depth, not just connection.
The Reality
If you already have Salesforce integration in place, this is where Twistellar makes the difference and helps:
Already Integrated? Go Further
After we step in, you don’t just get connected systems. You get a fully orchestrated eCommerce operation:
- Complete visibility across your business
- Faster execution across teams and processes
- A scalable foundation built for growth
The Outcome
We go far beyond standard connectors to build a system where everything works in sync:
- Payment systems and financial flows
- Marketing platforms and customer engagement tools
- Custom search and product discovery logic
- Operational and backend systems
What We Actually Do
Refine and automate complex eCommerce processes
Align system architecture with real business workflows
Extend functionality with custom eCommerce solutions
Optimize performance, scalability, and data flow
Commerce Platforms
We work across leading eCommerce platforms to deliver scalable eCommerce solutions for small businesses and enterprise-level companies:
We deliver end-to-end eCommerce solutions powered by Salesforce and beyond. From implementation to custom development, experience design, and other eCommerce solutions services.
Build, Scale, and Optimize Your Commerce
Ecommerce Strategy
We define the right architecture and roadmap to support growth across markets and channels:
- Platform selection and architecture
- Replatforming and migrations
- Multi-store and multi-region strategy
- Scalability planning
Salesforce Solutions
We extend Salesforce capabilities to help you build flexible, future-proof commerce systems tailored to complex business requirements:
- Full-stack engineering
- API and microservices architecture
- Headless / composable commerce
- Custom applications, integrations, and connectors
Salesforce Commerce Cloud B2C
Salesforce Commerce Cloud B2B
Adobe Commerce (Magento)
Shopify and Shopify Plus
WooCommerce
Experience Design
We design seamless user experiences that improve engagement and conversion:
- UX/UI design
- Conversion optimization
- Design systems and component libraries
- Customer journey mapping
System Integrations
We connect your entire ecosystem to ensure data flows across platforms without friction:
- ERP integrations
- PIM / DAM systems
- Payment and checkout solutions
- OMS
- Third-party services and other tools for eCommerce
Custom Development
We design and build solutions to support unique business requirements:
- Frontend and backend development
- Headless storefronts (React, Next.js, Vue)
- Performance optimization
- Third-party integrations, and
- Other eCommerce IT solutions
Real Growth, Real Stories from eCommerce Leaders
Full-scale websites redesign with cohesive front-end development and Salesforce alignment.
Clients rely on us for fast, clear communication and proactive support throughout eCommerce solution and integration projects. Twistellar leadership remains hands-on, providing strategic guidance and ensuring alignment with your business goals.
Responsive and Customer-Centric
Delivering affordable, cost-efficient solutions that maximize ROI for your eCommerce operations. Clear pricing, no hidden fees, and measurable impact for your business.
Competitive Transparent Pricing
Besides deep expertise in Salesforce core and niche products, including Salesforce Commerce Cloud, Twistellar works with Magento, Shopify, BigCommerce, and other solutions for eCommerce to help businesses fully leverage CRM capabilities in eCommerce.
Experienced eCommerce Solutions Provider
Local Representatives in Your Region
Why Choose Twistellar as Your eCommerce Solutions Expert?
Twistellar collaborates with eCommerce businesses to help achieve business goals and drive measurable growth. Our combination of global expertise, local presence, and founder-led guidance ensures your project succeeds from day one.
Real local support ensures your needs are understood and addressed quickly.
Senior Client Partner, Twistellar North America
Chief Executive Officer
Twistellar EMEA
Real eCommerce Transformations
Experts from leading consumer goods and retail companies across various countries share their experiences working with Twistellar.
If Twistellar were a wine, I would say that it is the kind of wine that is very exclusive and won't fail to meet expectations when uncorked. Without a doubt, Twistellar deserves a five-star rating from us.
Director of Operational Excellence
We are especially thrilled with the easy overview and transparency of the following-up process, which is an important part of our customer journey. Twistellar's team consistently kept us updated on the project's progress, providing high-quality results and expertise.
CCO - Global Sales Director
With our complex setup and the number of brands, we will continue to have tasks and projects in Salesforce Marketing Cloud with the need of technical support. We need to keep improving the system and our processes in order to stay on track with performance and new opportunities.
Automation Tech Lead
If Twistellar were a wine, I would say that it is the kind of wine that is very exclusive and won't fail to meet expectations when uncorked. Without a doubt, Twistellar deserves a five-star rating from us.
Director of Operational Excellence
We are especially thrilled with the easy overview and transparency of the following-up process, which is an important part of our customer journey. Twistellar's team consistently kept us updated on the project's progress, providing high-quality results and expertise.
CCO - Global Sales Director
With our complex setup and the number of brands, we will continue to have tasks and projects in Salesforce Marketing Cloud with the need of technical support. We need to keep improving the system and our processes in order to stay on track with performance and new opportunities.
Automation Tech Lead
FAQ: eCommerce Solutions and Salesforce
B2B eCommerce solutions and B2C eCommerce solutions are the technologies, platforms, and integrations that power your online business: from storefront and checkout to payments, order management, and customer data.
For growing businesses, it’s no longer just about having a store. A modern eCommerce solution connects your platform with CRM, marketing tools, ERP systems, and analytics to create a unified ecosystem.
For growing businesses, it’s no longer just about having a store. A modern eCommerce solution connects your platform with CRM, marketing tools, ERP systems, and analytics to create a unified ecosystem.
The best eCommerce solutions should support both customer experience and operational efficiency. Key features include:
Beyond features, the real value comes from how well your retail eCommerce solution integrates with systems like Salesforce to support your growth.
- Flexible product catalog and pricing management
- Seamless checkout and payment integrations
- Mobile-optimized storefront
- API-first or headless capabilities
- Integration with CRM, ERP, and eCommerce marketing solutions
- AI solutions for eCommerce
- Multi-store and multi-region support
- Performance and scalability under high traffic
Beyond features, the real value comes from how well your retail eCommerce solution integrates with systems like Salesforce to support your growth.
Yes, but scalability depends on both the platform and the architecture behind it.
Platforms like Shopify, BigCommerce, and Adobe Commerce are designed to scale. However, growth often exposes limitations in integrations, data flow, and operational processes.
We help businesses scale by:
So your technology doesn’t hold back your growth.
Platforms like Shopify, BigCommerce, and Adobe Commerce are designed to scale. However, growth often exposes limitations in integrations, data flow, and operational processes.
We help businesses scale by:
- Optimizing system architecture
- Improving integrations
- Redesigning workflows
- Extending Salesforce capabilities
So your technology doesn’t hold back your growth.
Designing effective multi-store ecommerce solutions and/or omnichannel ecommerce solutions starts with aligning technology to business goals, customer expectations, and operational realities.
A structured approach typically includes:
1. Business & customer analysis. Understanding target audiences, buying journeys, sales channels, and key differentiators.
2. Architecture design. Defining how systems interact: eCommerce platform, CRM (like Salesforce), ERP, payment providers, and third-party services.
3. Platform selection & customization. Choosing the right platform (e.g., Salesforce Commerce Cloud, Shopify, Adobe Commerce, etc.) and tailoring it to specific needs, such as product configuration, pricing logic, localization, and promotions.
4. UX/UI and storefront eCommerce web design solutions. Creating intuitive, high-converting user experiences across devices.
5. Integration strategy. Ensuring seamless data flow between systems — orders, customer data, inventory, and marketing automation.
6. Scalability & performance planning. Designing for traffic spikes, international expansion, and evolving business models.
7. Continuous optimization. Using analytics, A/B testing, and customer feedback to refine the experience over time.
The key is not just implementation, but building a flexible ecosystem that evolves with the business.
A structured approach typically includes:
1. Business & customer analysis. Understanding target audiences, buying journeys, sales channels, and key differentiators.
2. Architecture design. Defining how systems interact: eCommerce platform, CRM (like Salesforce), ERP, payment providers, and third-party services.
3. Platform selection & customization. Choosing the right platform (e.g., Salesforce Commerce Cloud, Shopify, Adobe Commerce, etc.) and tailoring it to specific needs, such as product configuration, pricing logic, localization, and promotions.
4. UX/UI and storefront eCommerce web design solutions. Creating intuitive, high-converting user experiences across devices.
5. Integration strategy. Ensuring seamless data flow between systems — orders, customer data, inventory, and marketing automation.
6. Scalability & performance planning. Designing for traffic spikes, international expansion, and evolving business models.
7. Continuous optimization. Using analytics, A/B testing, and customer feedback to refine the experience over time.
The key is not just implementation, but building a flexible ecosystem that evolves with the business.
Integrating your eCommerce platform with Salesforce typically involves connecting customer, order, and product data through APIs or middleware.
A successful integration goes beyond basic syncing. It includes:
But just as important is how Salesforce is configured.
We tailor Salesforce to match your actual business processes: customizing data models, workflows, and logic so it reflects how your teams operate in reality. Instead of forcing your business to adapt to the system, we adapt the system to your business.
The result is a fully connected ecosystem where your eCommerce platform and Salesforce work together seamlessly to support growth, efficiency, and better decision-making.
A successful integration goes beyond basic syncing. It includes:
- Real-time data flows between systems
- Unified customer profiles
- Automated sales and marketing processes
- Alignment between frontend and backend logic
But just as important is how Salesforce is configured.
We tailor Salesforce to match your actual business processes: customizing data models, workflows, and logic so it reflects how your teams operate in reality. Instead of forcing your business to adapt to the system, we adapt the system to your business.
The result is a fully connected ecosystem where your eCommerce platform and Salesforce work together seamlessly to support growth, efficiency, and better decision-making.
Yes, Salesforce can integrate seamlessly with platforms like Shopify, Adobe Commerce and others.
This allows you to:
This allows you to:
- Sync customer and order data
- Power personalized marketing campaigns
- Improve sales visibility
- Automate operations
Unifying customer data requires creating a single source of truth across all systems.
This typically involves:
With Salesforce as the core, you gain a 360° customer view that improves personalization, targeting, and decision-making.
This typically involves:
- Consolidating data from eCommerce, CRM, and marketing tools
- Resolving duplicates and inconsistencies
- Ensuring real-time synchronization
- Designing a unified customer data model
With Salesforce as the core, you gain a 360° customer view that improves personalization, targeting, and decision-making.
Absolutely. You don’t need Salesforce Commerce Cloud to benefit from Salesforce in eCommerce.
Many businesses use Salesforce alongside platforms like Shopify, Magento, or custom-built solutions to:
We specialize in extending Salesforce across your existing eCommerce ecosystem.
Many businesses use Salesforce alongside platforms like Shopify, Magento, or custom-built solutions to:
- Manage customer relationships
- Automate marketing and sales
- Centralize data
- Improve reporting and forecasting
We specialize in extending Salesforce across your existing eCommerce ecosystem.
Salesforce enhances eCommerce performance by connecting data, teams, and processes.
Key benefits include:
The result is higher conversion rates, improved customer lifetime value, and more efficient growth.
Key benefits include:
- Better customer segmentation and personalization
- Automated marketing and retention flows
- Improved sales and pipeline visibility
- Faster decision-making with real-time data
- Streamlined operations across systems
The result is higher conversion rates, improved customer lifetime value, and more efficient growth.
Yes. Salesforce is designed to integrate with virtually any eCommerce platform, including Shopify, Magento, BigCommerce, SAP, custom, and other B2C and best B2B eCommerce solutions.
Using APIs, middleware, and custom connectors, we enable:
This flexibility allows you to build a best-of-breed ecosystem tailored to your business.
Using APIs, middleware, and custom connectors, we enable:
- Seamless data exchange
- Cross-platform automation
- Consistent customer experiences
This flexibility allows you to build a best-of-breed ecosystem tailored to your business.
Salesforce can be extended to support complex eCommerce requirements through custom development and architecture.
This includes:
We design Salesforce solutions that adapt to your business (not the other way around), so you can support unique processes, scale faster, and stay flexible.
This includes:
- Building custom applications and workflows
- Developing APIs and microservices
- Implementing headless or composable commerce setups
- Creating custom integrations with third-party systems
We design Salesforce solutions that adapt to your business (not the other way around), so you can support unique processes, scale faster, and stay flexible.