- ALL SERVICES
- • Salesforce Consulting Services
- • Managed Services
- • Simplification of Interfaces
- • Data Migration and Processing
- • Architectural Solutions and Scoping
- • Code Review, QA and Support
- • Applications Development
- • Pre-sales and Solutions Consulting
- • Technical Audit and Support
- • Custom Applications Development
- • AI Apps
Salesforce Consulting Partner in the USA
Twistellar is a Salesforce consulting company in the USA and a Salesforce Summit Partner. Our Salesforce consulting services in the USA cover strategy, implementation, integrations, migration and support. We find what's really holding back sales and customer relationships, and then we use Salesforce to fix it.
Salesforce Consulting Partner in the USA
We never start any project with the question: “Which Salesforce product would you like to purchase from us?” First, we need to understand exactly where your company is losing money, time, or control, and then determine what role Salesforce should play.
Salesforce Consulting Services for US Businesses
Strategy & Consulting
Salesforce is hardly ever the root of all problems. The problem may come from processes, data, ownership or just several departments functioning in different realities. We evaluate the current situation, detect problems and design a project plan taking into account specific needs of your business. If Salesforce isn’t the right solution, we won’t pretend it is.
Implementation
The best implementation is not all about having a large number of configurations. As a Salesforce implementation company in the USA, we design and implement solutions based on how you sell, serve and manage revenue. The tools we use for implementations include Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Account Engagement, and Experience Cloud, as well as more specialized solutions.
Integrations
If a manager needs to manually transfer data from one system to another, this isn't a problem of the manager. We integrate Salesforce with your current technology stack to ensure seamless data transfer between systems.
Migration & Modernization
Old CRMs, legacy systems, and Excel don’t disappear on their own. We help our clients migrate data, upgrade existing systems, and move to Lightning without making this process “breaking everything first and then figuring it out.”
Support & Managed Services
Going live doesn’t mean that the project is over. We keep supporting and enhancing the system after the launch by fixing bugs, implementing additional requirements, and developing new features as the business grows.
There are many Salesforce partners in the USA. This is what you can expect from working with Twistellar
Why US Companies Choose Twistellar as Their Salesforce Partner
Twistellar has international experience in implementing Salesforce projects and a representative office in the United States. You get an international perspective from a partner that works with American businesses.
International experience, US presence
We are flexible enough to make quick decisions, cut unnecessary bureaucracy and never make any questions a long chain of approvals that drag down any project.
Compact enough to move fast
Having completed over 600 projects and possessing 350+ Salesforce certifications, we have a solid experience working with all Salesforce products, including specialized ones like Revenue Cloud and Financial Services Cloud and next-gen Agentforce and Marketing Cloud Next.
Strong enough for complex Salesforce projects
First, we define the business problem to be solved and only after that we figure out whether Salesforce has anything to do with it. Salesforce is the instrument that helps resolve the problem, not the other way around.
Business first, Salesforce second
The issues with most Salesforce projects usually begin well before the very first configuration. And that is why we do not start with the configuration – we start with identifying what should really be changed in the business.
How We Work with US Clients
We convert business requirements into scope, solution architecture, and an implementation roadmap.
2. Solution design
We configure, develop, integrate, and test the solution step by step.
3. Implementation
We learn about the business processes, data, and existing setup to understand the root of the problem.
1. Discovery
We train end-users, launch the system, and make sure it works not only in the demo mode.
4. Training & launch
After the launch, we keep developing Salesforce according to your evolving business needs.
5. Support & improvement
“Simply implementing Salesforce does not really help to solve any problem of a business. If there are no proper processes in place, the data is scattered, and the teams do their jobs in isolation, the new system will only lead to replicating the existing mess on another platform. First, we analyze what is preventing a business from operating better, and only then do we understand how Salesforce can help fix it.”
Senior Client Partner, Twistellar North America
Larson Steel Products: Organizing Sales with Salesforce
Larson Steel Products had outgrown its spreadsheets, email and manual processes. As the business grew, it got harder to keep track of custom quotes, customer data and opportunities. We set up Sales Cloud QuickStart based on the actual selling process used by Larson Steel, creating its first structured product and pricing framework and cutting quote creation from hours to minutes.
Anthony Soltero
Salesforce Administrator
“The Twistellar team showed us how to take advantage of standard Salesforce capabilities while adapting them to our custom manufacturing processes, helping us avoid mistakes that would have been much harder to correct later.”
Salesforce Projects for US Clients
Asset Management Consultants: Modernizing a 20-Year-Old Database
Asset Management Consultants outgrew its outdated 20-year-old database, making it difficult to find customer information, manage communications, and identify recoverable funds hidden in years of data. Twistellar replaced it with a custom Salesforce Sales Cloud solution, which preserved the company's complex recovery processes and improved search, reporting, automation, and visibility of new opportunities.
Torry Rhett Huff
President at Asset Management Consultants
“I was blown away with Dimitri’s [CEO of Twistellar] understanding of the business… Most people’s eyes glaze over when I explain it, but he picked it up very quickly. Once you understand the business, it’s such a key component to building a successful system.”
Kasey Mortillaro
Director of Sales Operations at Astreya
“What really impressed us was the combination of strategic vision and deep technical capability. That balance isn’t always easy to find.”
Astreya: Connecting Marketing and Sales with Account Engagement
Astreya was using Salesforce for sales operations and HubSpot for marketing operations, which led to data silos, inefficiencies in data transfer, and lack of visibility in the whole revenue pipeline process. Twistellar helped Astreya move from HubSpot to Marketing Cloud Account Engagement, connected it with Salesforce, rebuilt their marketing assets and added tracking, advertising integrations and revenue automation.
Salesforce consulting in the USA looks different for a manufacturer than it does for a SaaS company. Business processes vary significantly depending on what a company does. There are considerable differences in business processes based on what the company is doing. This is why having experience in a particular industry can help avoid many missteps.
Industries We Support
E-commerce & Retail
The more e-commerce grows, the more processes like Commerce, Marketing, Customer Service, ERP, etc. become fast siloed processes. We connect all processes through Salesforce to make sure the company has a single customer view and doesn't work with fragmented data.
Manufacturing & Industrial
Manufacturers rarely have a simple sales process. Legacy systems, complicated sales processes, dealers, service processes, and huge amounts of data can easily make the CRM system itself become a problem. We help bring structure to Salesforce, connect it with existing systems, and automate sales and service processes.
Technology & SaaS
For technology companies, rapid growth usually means breaking the link between marketing, sales, customer success, and RevOps. Your teams become completely separated. Salesforce addresses the issue by bringing all departments together from the very first lead to the extension of an existing account.
Financial Services
Your CRM must be much more than a mere digital address book. Having accurate data, understanding all aspects of a relationship, and having access to real-time information are crucial to your operation. We can help improve existing legacy systems - instead of changing your operations, we develop Salesforce to meet your needs.
Professional Services
For professional service companies, business revolves around establishing relationships with the clientele, maintaining a sales pipeline and ensuring effective communications throughout the whole project lifecycle. Salesforce allows automating processes, easing the workload and providing management teams with better visibility of their clients and opportunities.
Engineering & Construction
In this industry, sales usually just mark the beginning. There are projects, field visits, operations, contractor management, and other processes to consider beyond the commercial part of the process. We connect Sales, Service, and Field Service in Salesforce to ensure there are no gaps in information transfer from one part of the business to the other.
Salesforce consultancies in the USA range from freelancers to global integrators, hence which type of consultant is suitable depends on the size, objective, and budget of the company looking for service. When searching for a Salesforce consultant in the USA, it is easy to get caught in comparing the number of certifications, presentation quality, or brand image, although in reality it is much more important to assess the following factors:
It all comes down to one simple thing: does your partner try to sell you Salesforce or do they try to understand why you need it?
How to Choose a Salesforce Consulting Partner in the USA
Do not focus on high-profile customers. Look for companies that have similar size, processes, and scope of work.
Have they done any similar projects before?
It is particularly relevant in case of integration, migration, custom development, and Salesforce-specific solutions.
Will the team be able to cope with the technical difficulties?
A good partner should explain not only what they will do, but also what they should not do yet.
Is the amount of work realistic?
You should know the scope of work, assumptions, dependencies, and further steps prior to implementation.
Do you understand what you're paying for?
Salesforce evolves with the business. Constant support and further development should be part of the discussion from the very beginning.
What happens after the launch?
The largest company in the market is not necessarily suitable for a company of your size. Most importantly, you need a team capable of making quick decisions and that truly understands the project.
Is your partner the right size for you?
If the first meeting turns into a Salesforce product presentation, ask yourself: who actually spends time trying to understand your business?
Does the partner understand your problem before trying to sell you a solution?
There is no fixed price for a Salesforce project. The cost of Salesforce consulting in the USA depends on many factors including company size, the number of cloud services and integrations involved, the state of the existing system, the amount of data migration, custom development, and ongoing support requirements.
This is why we do not put any arbitrary price to just secure the first phone call. The first thing we do is understand your business needs and define scope and then suggest a proper engagement model with a clear estimate.
Engagement Models and Pricing
Our Salesforce Quick Start packs have your first step defined. With a clear scope, you’ll be able to get started with Salesforce setup before committing to a bigger project.
Not sure where to start?
Twistellar has offices in Denmark and the USA.
Our Salesforce Consulting Office in the USA
8 The Green Street #16570 Dover, DE 19901 United States
USA Office
Phone:
Does Twistellar have a Salesforce consulting office in the USA?
Yes. Twistellar has offices in Denmark and the USA. Our U.S. office is located in Dover, Delaware.
How much does Salesforce consulting cost in the USA?
The cost depends on the scope of your project, the number of clouds involved, integrations, data migration, and the need for customization. Following a discovery session, we will provide you with a clear timeline and a step-by-step action plan.
How long does a typical Salesforce implementation take?
Timelines vary according to scope. A targeted project, such as a custom lead form, takes much less time than a multi-cloud implementation. We agree on a phased schedule before work starts.
Do you work with small and mid-sized businesses?
Yes. We work with businesses of various sizes and adapt the scope and approach to your size and budget.
What does a Salesforce consulting partner in the USA do?
A Salesforce consulting partner in the USA helps you decide what you need, then designs, implements, integrates, tests and supports your Salesforce system, and trains your users.
Do you provide support after go-live?
Yes. We offer ongoing support and managed services, including fixes, improvements, and new features.
Which Salesforce clouds and industries do you work with?
Our projects cover Sales Cloud, Field Service, Marketing Cloud and Account Engagement, Experience Cloud portals, B2C Commerce, Nonprofit Cloud and Agentforce. Our US clients come from manufacturing, financial services, high-tech, engineering, construction, media and professional services.
What does the engagement process look like, and how do we get started?
You book a consultation. We begin with discovery and agree on the goals and scope with you, then move on to design, implementation, training and launch. After go-live, we stay on to support you.