Envision Education is a specialist recruitment agency based in London, dedicated to placing top-tier teaching professionals — teachers, teaching assistants, and SEN (Special Educational Needs) support staff — into primary, secondary, and special needs schools across London and the Home Counties. Established in 2014, the agency has built a strong reputation for its deep focus on SEN staffing, which now accounts for approximately 80% of its business.

Envision Education operates with a tightly knit team of around 17 professionals across five departments: resourcing, compliance, sales, marketing, and HR. This structure supports their highly collaborative internal culture, which directly contributes to their standout performance in candidate experience. Their commitment to quality is clearly reflected in their 4.9 out of 5 rating on Google, based on over 570 reviews — a testament to the exceptional candidate journey they’ve built.

The company is also known for its forward-thinking mindset and continuous investment in growth. Their goal is not just to fill roles, but to genuinely support schools in need of skilled, compassionate professionals, particularly for roles working with children who require additional support. Envision Education’s mission is grounded in making a real difference in education through thoughtful, high-quality recruitment.

Envision Education operates within the education recruitment sector — an area that presents significantly more complexity than traditional recruitment industries. All candidates placed by the agency work in regulated school environments, which means every candidate must go through thorough compliance checks. This involves generating detailed vetting documentation, tracking completed checks, and maintaining accurate records — a process that had previously required the use of multiple platforms and considerable manual effort.

The legacy CRM system Envision Education used was not equipped to handle this level of operational detail:

These fragmented workflows caused administrative overload across departments — from sales to compliance — and hindered the team’s ability to focus on high-value activities like candidate registration, interviewing, and client engagement.

Envision Education has had a clear vision for scaling through digital transformation, with a strong focus on leveraging automation and AI-driven processes to reduce operational burden and future-proof the business.

To support Envision Education’s business goals, Twistellar joined to transform the standard Seven20 platform into a fully tailored recruitment and compliance engine.

The goal was to automate manual processes, simplify cross-departmental workflows, and centralize all operations in a single system aligned with Envision Education’s unique candidate journey.

Key areas of customization included:

Objectives: Tailor Seven20 to match business-specific processes, automate candidate onboarding and compliance, integrate third-party tools, and improve data visibility.

Deliverables: Customized Seven20 data model and logic, Titan setup with forms and e-sign workflows, Isimio and Broadbean integrations, business-rule-based data migration, custom reports and dashboards.

Following the implementation, Envision Education successfully launched the customized Seven20 CRM without experiencing the expected business disruption. Despite changing their core system, the company maintained the expected stable performance.

Once the team became comfortable with the new workflows, the benefits became clear:

Today, the Seven20 CRM is a central part of the company’s daily operations. As Envision Education notes, the system has become second nature to the team, enabling them to work faster and smarter while ensuring strict compliance requirements are consistently met.