telecommunications

Partners and Customers Community

FIGURES: NDA
About project
The local leader of the market wanted to leverage Salesforce advantages at full scale and amend Community funcionality to their implementation, both for Partners and Customers.
SOLUTION AND TECHNOLOGIES
We created both communities, built a series of pages, with custom dashboards and automated business flows. That required close interaction wih the business, and also inlcluded a custom API integration with third-party accounting system.

• Salesforce Sales Cloud Salesforce Community Cloud workflows/processes reports/dashboards Lightning components Apex controllers/triggers async Apex javascript CSS Salesforce Lightning design system
VALUE
Both communities were a great success - providing the possibility for customers and partners to interact with company over the website, which led to raise of cost efficiency, increased revenue and improved loyalty.
Date: February 2018 ● Category: Sales Cloud / Community Cloud
Great job team, everything looks good! More work ahead!
CEO of the Customer Company